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Salesforce CRM Tutorial

Salesforce CRM Website

 

Salesforce CRM YouTube/Video Tutorial Link

https://www.youtube.com/watch?v=BA-407HF_fM&list=PLWPirh4EWFpH2LYVIrfmA1RTredCySwP_

https://www.youtube.com/watch?v=5oRQfO6MQ_w&list=PL9ooVrP1hQOHd5nCn2r6bTptxmC95gYns

 

Salesforce CRM Job Titles

Salesforce CRM, Salesforce Developer

 

Salesforce CRM Alternatives

SAP CRM, Oracle CRM, Microsoft Dynamics CRM

 

Salesforce CRM Certification

Salesforce Certified Administrator

Salesforce Certified Advanced Administrator

Salesforce Certified B2C Commerce Technical Solution Designer

Salesforce Certified B2C Commerce Developer

Salesforce Certified Community Cloud Consultant

Salesforce Certified CPQ Specialist

Salesforce Certified Data Architecture and Management Designer

Salesforce Certified Development Lifecycle and Deployment Designer

Salesforce Certified Einstein Analytics & Discovery Consultant

Salesforce Certified Field Service Lightning Consultant

Salesforce Certified Identity and Access Management Designer

Salesforce Certified Integration Architecture Designer

Salesforce Certified Marketing Cloud Consultant

Salesforce Certified Marketing Cloud Developer

Salesforce Certified Marketing Cloud Email Specialist

Salesforce Certified Nonprofit Cloud Consultant

Salesforce Certified Pardot Consultant

Salesforce Certified Pardot Specialist

Salesforce Certified Platform App Builder

Salesforce Certified Platform Developer I

Salesforce Certified Platform Developer II — Multiple Choice

Salesforce Certified Sales Cloud Consultant

Salesforce Certified Service Cloud Consultant

Salesforce Certified Sharing and Visibility Designer

 

Sales Force CRM Interview Questions

https://www.edureka.co/blog/interview-questions/salesforce-interview-questions/

https://mindmajix.com/salesforce-interview-questions

 

Sales Force CRM

Of its cloud platforms and applications, the company is best known for its Sales force customer relationship management (CRM) product, which is composed of Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Analytics Cloud, IoT Cloud, App Cloud, Health Cloud, Financial Services Cloud, Force.com, and Chatter.

 

Overview of Sales Force CRM

 

Alternatives

  •         Hub Spot CRM. Hub Spot CRM is designed to enable sales teams to get started quickly without making too many changes to their existing workflow. …
  •         Fresh sales. …
  •         Pipe drive. …
  •         Insightly. …
  •         Zoho CRM. …
  •         bpm’online CRM. …

 

Advantages

Sales force is one of the largest and most popular cloud platform providers in the world. Their marketing automation, customer relationship management (CRM), and other software give them a ton of advantages over their competitors that their customers love.

 

Applications

Sales force offers a wide variety of CRM categories and systems to meet your needs, including Sales Cloud, Marketing Cloud, Service Cloud, Analytics Cloud, Data Cloud, Community Cloud, App Cloud, and IoT, serving more than 150,000 customers.

 

Benefits

Their marketing automation, customer relationship management (CRM), and other software give them a ton of advantages over their competitors that their customers love. There are a lot of features and benefits that come with a Sales force subscription.

 

What are the certifications of Sales force?

The credential path for architects now comprises three tiers of certification designed to recognize and promote your architecture skills and specializations :Sales force Certified Architecture Designers, Sales force Certified Domain Architects, and Sales force Certified Technical Architects.

 

Disadvantages

  •         Overly simple user interface that is quickly outgrown by experienced. …
  •         Lots of screen refreshes and scrolling up and down; the transition between multiple screens to process transactions can deliver a tedious experience.
  •         Marketing management functionality is extremely limited.

 

Definition

C-R-M stands for Customer Relationship Management. What is CRM? At its simplest definition, a CRM system allows businesses to manage business relationships and the data and information associated with them

 

What is the use of Sales force CRM?

CRM or Customer Relationship Management is a system that allows your business to manage contacts, collaborate effectively, increase productivity & grow your business. … Traditionally Customer Relationship Management has been a sales tool but now CRM systems, like Sales force, allow you to do so much more.

 

What is meant by Sales force CRM?

CRM definition. CRM stands for Customer Relationship Management. A CRM system allows businesses to manage business relationships and the data associated with them.

 

What is the best CRM software?

The Best CRM Apps

  •         Contacts: Google Contacts, High rise, Clever Tim, Insightly, V tiger, One Page CRM, Act! …
  •         Conversations: Nutshell, Contractually, Streak, Sales force IQ, and Close.io.
  •         Leads and Deals: Hub Spot CRM, Clinch Pad, Pipe drive, Prosper works, Zoho CRM, Base, Pipeline Deals, Pipe liner , Sugar CRM, and Sales force.

 

Features

  •         Communities for sales.
  •         Marketing and sales leads.
  •         Email integration.
  •         Opportunities and quotes.
  •         Build and run innovative apps.
  •         Forecasting.
  •         Engage customers everywhere.
  •         Approvals and workflow.

 

History

The company was founded in 1999 by former Oracle executive Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez as a company specializing in software as a service (SaaS). … Harris and team wrote the initial sales automation software, which launched to its first customers during Sept-Nov 1999.

 

Purpose

It helps automate business processes and extend powerful APIs for added security. Tools in the App Cloud include: Force.com, a platform as a service (PaaS), allows admins and developers to create websites and applications with Apex that integrate into the main Salesforce.com application.

 

 

 

 

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